–
Effective Date: 11/11/2024
United Vacation Homes (“we,” “our,” or “us”) is committed to protecting the privacy of our guests, website visitors, and partners. This Privacy Policy explains how we collect, use, share, and protect information obtained through our short-term rental services in Florida.
1. Information We Collect
We collect information directly from you when you book a reservation, visit our website, or communicate with us. This may include:
Personal Information: Name, email address, phone number, mailing address, and payment information.
Booking Details: Reservation dates, property information, and guest preferences.
Usage Information: Information about your interaction with our website and services, such as IP address, browser type, pages viewed, and cookies.
Communications: Any information you share with us via email, SMS, or phone communications.
2. How We Use Your Information
We use your information to:
Facilitate bookings, manage reservations, and provide customer support.
Process payments and refunds.
Personalize your experience and improve our services.
Send you marketing communications, if you have opted to receive them.
Comply with applicable legal requirements, such as tax reporting and rental regulations.
3. Information Sharing
We do not sell your personal information to third parties. However, we may share your information under the following circumstances:
Service Providers: We share information with third-party vendors who help us operate our business, including payment processors, cleaning services, and property management systems.
Legal Compliance: We may disclose information if required by law or in response to legal processes, such as subpoenas or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Mobile Information Disclosure
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Choices
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in any promotional email or by contacting us directly. Please note that you will continue to receive transactional communications related to your reservations and services.
6. Accessing and Updating Your Information
If you wish to access, update, or delete your personal information, please contact us at info@unitedorlando.com. We will respond to your request as required by applicable laws.
7. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will promptly delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
United Vacation Homes
532 Cagan Park Avenue Ste 203
Clermont
FL
34714
info@unitedorlando.com
407.255.2267
10. California and Florida Consumer Rights
If you are a resident of California or Florida, you may have additional rights regarding your personal information, including the right to request access to or deletion of your data. Please contact us to learn more.